Here at LFA Machines we believe that you have the next biggest breakthrough in your industry and we want to support you.
More and more we see the sports nutrition, supplements, pharmaceutical and chemical industries becoming dominated by a few big players. At LFA we do not think that this is healthy for innovation and growth.
To overcome this we have decided to be more transparent, teach and support.
When speaking to our existing customer base one of the major problems that the mentioned about getting set up was information. What capsule filler should they buy? How much does it cost? What licenses do they need? Training, shipping, tax? The list went on.
So we have made sure we are the most open industrial capsule filler retailer that we know of. We will reply with 2 working days when you request a quote. We can quote in Sterling £, US Dollars $ or Euros € so that you can easily work out how much it is going to cost you. All of our prices include shipping and UK and EU taxes.
To help shed light on the rest of the industry we publish weekly blogs across all of the LFA websites. In these, we cover everything from mix formulation, the grease you should be using, common problems faced in mixing and the latest trends in sports nutrition. All of this is free and available online to our community.
Finally training. On top of the blogs that we publish we post training videos to our website and YouTube. These free videos talk about everything from machine maintenance, mix creation to common problems faced. We do all of this in the aim of making the industries that we work in, with you, more easy to enter.
You have the idea. That does not mean that you always have the in house skills to get your project off the ground. We understand that it can be daunting not knowing the basics.
To overcome this we have free introductory videos for all of our machines. On top of this, we are always adding to them. If you have a problem then please get in contact and tell us what our next video should be. If you have had the problem then the chances are that other people have as well.
Sometimes all of the videos and blogs in the world are no replacement for having someone show you. Whenever you buy a machine from LFA we offer you free in-person training. We know that 2 hours, or even a full day, spent with you now can save 100’s of emails, phone calls and stressful moments.
If you have not brought your machine from us we are still happy to spend time with you or your team. We do charge for this service. If you are stuck, in trouble or simply lost get in contact with us via our contact us page, emailing us or giving us a call and we will set up a time to get you back on track.
If you would like training on a machine you have purchased from ourselves to get in touch with your local office and book in a session to come down.
We don’t just worry about paperwork. When it comes down to it our job is providing you with a piece of equipment that you can reliably build your business on. This is why we also make sure that our staff have extensive training in house training, on all of the machines. We back this up with officially recognised qualifications such as PAT testing making sure that the piece of kit you receive is up to the job.
Hopefully you know how genuine we are about supporting you. From the way that we are transparent and open with you to the training, we offer it all ties into what LFA is really about. Support. We know that without you we do not have a business. We also know that if we can support you in your growth you will trust us going forward when you need to expand. This allows us to grow our business.
Once you have joined our community and made a purchase from us here at LFA we follow through with the support. It starts with in house training for you and your team on your new piece of equipment.
We back all of this up with the ongoing support. Any problems with your machinery or mix give us a call. Need help with the maintenance and servicing of your machine, call us email us. Get in contact we are here to help. All of the machines are backed up with parts warranties that range from 180 days to 3 years.
If you have any questions or would just like to talk to someone about how you can take your business or research department to the next level please do get in contact.
LFA Machines Oxford Ltd
LFA Registered Address is Demar House 14 Church Road, East Wittering, Chichester, West Sussex, PO20 8PS. Although if you wish to visit our premises please follow the instructions on our contact us page.